What each vendor launched

Legora Intake. Employees submit legal requests through Slack. An AI agent asks for missing information, assigns tasks and prepares work for lawyers to review, using the legal team's existing instructions and playbooks (Legal Cheek, Non-Billable). Those are the vendor's described capabilities, not independently tested results.

Harvey Intake. Harvey describes it as a front door that captures requests from tools employees already use, routes each one to an agent, a product or a lawyer, and returns answers under rules the legal team sets. LegalTech.ca lists email, Slack, Jira and ServiceNow as capture points and says business users can track progress without a Harvey seat. It also reports that legal teams define the rules for routing, access and escalation, and that audit trails record the AI's work, the lawyer's review and the final response. Artificial Lawyer reports that it extends Harvey's Contract Intelligence product to intake, triage and automated first-pass review, and that early access starts in October 2026. Carvana, GE Aerospace and Dentsu helped design it.

Artificial Lawyer and Non-Billable give no general availability date or pricing for either product.

What the vendors say about their customers

These are vendor claims, not verified numbers. Harvey says it works with more than 1,600 in-house legal teams, including five of the Fortune 10 (reported by Non-Billable and Artificial Lawyer). That's its overall customer base, not the number using Intake. Legora says in-house teams are now about half of its UK clients (Non-Billable). A third product with the same name, Wordsmith Intake, launched in August, according to a Non-Billable update.

What it means for an in-house team

Our read, not something the sources say: two vendors racing for the same door suggests they think the value sits in the moment a request lands with its context attached, before any drafting starts. At most legal teams that door is a shared inbox and a "quick question?" in Slack, and the first round of messages is a lawyer asking which contract, which deal, what deadline.

A tool routes by your rules. If you haven't written them, it routes by guesswork, faster. The questions to answer before any demo are in legal intake process for in-house teams.

Questions to ask in a demo

  1. What must a requester provide before the agent starts, and who configures that?
  2. What happens when the answer is "it depends"? Who receives it?
  3. What can the AI answer alone, and what always goes to a lawyer?
  4. Is there an audit trail of the AI's work and the lawyer's review? Can you export it?
  5. Which systems does it connect to today, and which are planned?
  6. What does a requester without a license see?

For how this fits the wider tool landscape, see Harvey vs Legora, legal AI MCP connectors and best AI for client intake. If you're choosing between vendors, Harvey alternatives for in-house legal teams lists other options.

Sources

Questions and answers

When did Harvey and Legora launch Intake?

Legora announced Intake on Tuesday, October 13, 2026, and Harvey on October 14, according to Legal Cheek and Non-Billable.

What does Harvey Intake do?

Per Harvey and LegalTech.ca, it captures requests from tools such as email, Slack, Jira and ServiceNow, routes them to an agent, product or lawyer under rules the legal team sets, and records audit trails.

What does Legora Intake do?

Employees submit requests in Slack, and an AI agent asks for missing information, assigns tasks and prepares work for lawyer review, per Legal Cheek and Non-Billable.

Is Harvey Intake generally available?

Artificial Lawyer reports early access starting in October 2026 and gives no general availability date.

How much do they cost?

Neither vendor's pricing for Intake was published in the sources we read.

Operational information, not legal advice. Product descriptions and customer figures are the vendors' own claims as reported October 21, 2026; we did not test either product.