Updated November 2, 2026 · checked against sources listed below
iManage is a document and email management platform (DMS) for legal teams and other organizations, with AI built into the platform, and it does not publish a price. Its homepage describes a knowledge work platform that connects to Microsoft 365 and to AI partners such as OpenAI, Harvey, Legora and Anthropic (imanage.com). Its AI page says Ask iManage, AI Services and Mailbox Assistant are not in a standard cloud subscription and are sold as separate add-ons, and that they run only on its cloudimanage.com endpoint (imanage.com AI page). Its security page names SOC 2 Type II and ISO 27001 (imanage.com security page).
iManage at a glance
| Field | Detail |
|---|---|
| What it is | A cloud document and email management platform with security and governance products, plus an AI layer built on the same repository |
| Built for | Law firms, corporate legal teams and other organizations, per its industry and department pages |
| Price | No public price found on the pages we read; the /pricing URL has no page, and the AI page says the AI products are separate add-ons |
| AI products named | Ask iManage (assistant inside iManage Work), AI Services (classification and enrichment), Mailbox Assistant, Insight+ with Ask Knowledge, iManage MCP Server |
| Third-party AI named | MCP page: Microsoft Copilot, Harvey, Legora, Thomson Reuters CoCounsel, Spellbook and ChatGPT Enterprise among compatible tools |
| Security stated | ISO 27001, 27701, 27017, 27018, 22301; SOC 2 Type II, SOC 2+, SOC 3; CSA STAR Level 2 (Gold); Zero Trust and Zero Touch principles |
| AI data statement | Vendor statement: by default neither iManage nor its model providers use customer data in the iManage Cloud, including AI inputs and outputs, to train models; some optional opt-in services collect limited insights |
| Source | imanage.com |
The site also shows customer quotes and roadmap talks. We do not repeat them: they are vendor-selected, and a roadmap is not a product we could check.
What iManage is
iManage Work is where a firm files documents and email by client and matter. Around it the vendor sells cloud, security, records, conflicts and knowledge products, and an AI layer (imanage.com AI page). Like NetDocuments, it is a system of record: the AI is meant to work on what is already in the repository, not replace a research or drafting tool.
Who iManage is for
Best for: Firms and legal departments that already run iManage or need a DMS with strong governance, and want AI that works inside it or connects other tools to it under the same permissions and ethical walls.
The AI products are tied to the cloud: the AI page says they are available only on the cloudimanage.com endpoint and that the vendor is working with customers on moving there. A firm still on an older deployment should ask what that migration involves. Customer quotes on the site are vendor-selected and we did not verify them.
iManage pricing
We found no public price. There is no page at the /pricing URL (checked 2026-11-02), and the platform pages route to a demo or a call. What the AI page does say is that Mailbox Assistant, AI Services and Ask iManage will not be included in a standard cloud subscription and need to be added as separate products (imanage.com AI page). We show no figure. Ask for a written quote that prices the DMS and each AI product separately.
Notable features
Ask iManage is described as an AI assistant built into iManage Work: one prompt searches the repository, reads what it finds and returns cited answers, can pull clauses verbatim, check them against stated policies and run redline analysis (imanage.com Ask iManage). AI Services classifies documents and extracts data points that are stored with the document.
Insight+ adds Matter Search, extended metadata and curated knowledge collections, with an Ask Knowledge assistant on top (imanage.com Insight+). The iManage MCP Server connects governed iManage content to outside AI tools; the page says access, reading or writing, is authenticated, permission-bound and logged, and tells customers to work with their AI vendors to learn what data leaves iManage through the connection (imanage.com MCP page).
Security and data handling
The security page lists ISO 27001, 27701, 27017, 27018 and 22301, SOC 2 Type II, SOC 2+, SOC 3 and CSA STAR Level 2, and says the audits run in the first quarter of each year (imanage.com security page). Ask for the current reports and their dates under NDA.
On AI data, the AI page answers a direct question: by default neither iManage nor its third-party model providers use customer data in the iManage Cloud, including inputs and outputs of AI services, to train or retrain models, and it notes that some services are optional opt-ins that collect limited insights (imanage.com AI page). That is a vendor statement; get it in the contract.
iManage vs NetDocuments
NetDocuments is the other legal DMS searchers pair with iManage. Both sell a document and email management platform with built-in AI and an open connection for outside AI tools; neither publishes a price. The differences below come from each vendor's own pages (imanage.com, netdocuments.com), read 2026-11-02; we did not test either.
AI packaging. iManage says its AI products are separate add-ons and run only on cloudimanage.com. NetDocuments names its Legal AI Assistant, Tabular Review, AI Search and App Builder as platform products and does not say on the pages we read how they are priced. Ask both for the AI line items.
Outside AI tools. iManage offers one MCP server and says it works with any MCP-compliant system. NetDocuments' ndConnect lists Harvey, Legora, Thomson Reuters, Vincent by Clio, Claude, ChatGPT and Copilot Studio. Both say existing permissions apply to the connection.
Certifications. iManage names SOC 2 Type II, SOC 2+, SOC 3, CSA STAR Level 2 and several ISO standards; NetDocuments names SOC 2 Type 2 and four ISO standards. Both are vendor claims. See our NetDocuments profile.
Before you rely on this
We did not test the product. Capability, security and customer statements are the vendor's own, and the AI features are described in marketing terms without published accuracy results. Check the AI products on your own repository and permissions before you buy.
iManage alternatives
Other document management systems: NetDocuments. AI tools that connect to a DMS: Harvey and Legora, both named on iManage's home page. For Microsoft-centred firms, see Copilot for legal. Our guide to legal AI MCP connectors covers the connection layer.
How to choose
- Decide first whether the question is where the firm's documents live or which AI assistant to use; iManage answers the first.
- Ask for a written quote that prices the DMS and each AI product separately, and what moving to cloudimanage.com involves if you are not there.
- Ask for the current SOC 2 report and the written terms on data use, retention and model training.
- Ask your outside AI vendors what leaves iManage through the MCP connection, as the vendor's own page advises.
The bottom line: iManage is a legal DMS with AI built in and an MCP server for outside AI tools. It publishes no price, sells its AI as add-ons on its cloud endpoint, and names SOC 2 Type II, so request a written quote and the current report.
Sources and what we checked
Official iManage and NetDocuments pages fetched on 2026-11-02. Vendor claims are labelled.
- imanage.com (positioning, named AI partners)
- imanage.com/imanage-products/the-imanage-platform/ai (AI products sold separately, cloudimanage.com only, training statement)
- imanage.com Ask iManage (assistant capabilities)
- imanage.com MCP page (MCP server, named tools, permission statement)
- imanage.com Insight+ (Matter Search, Ask Knowledge)
- imanage.com security page (certifications named)
- netdocuments.com (positioning, product list)
- netdocuments.com/pricing (tailored pricing)
- netdocuments.com/legal-ai-integrations (ndConnect, named AI tools)
- netdocuments.com security (SOC 2 Type 2, ISO standards)
Related decision paths
AI-Assisted Research. This page was researched and written with AI assistance. Prices and product facts were checked against the public sources listed above on 2026-11-02; where a figure could not be verified it is left out. Vendors can request corrections at manuel@aivortex.io.